ORDERING INFORMATION
POLICIES
Guarantee:
We hope you will enjoy your purchase. If you are not completely satisfied, you may return the item(s) in its original condition within 10 days from receipt for a full refund. We regret that shipping costs are your responsibility. Please send any returned item(s) to the mailing address below via US Postal Service.
SATECH
3315 Palmer Dr
Rapid City, SD 57702
USA
Prior Sales:
Each coin jewelry or agate specimen is unique, and there may be more than one person ordering an item. Our policy is to accept the first paid order received. You will be given a prompt refund for any merchandise that is subject to a prior sale.
Insurance and Delivery:
Item(s) will be shipped with delivery confirmation for all the purchases, and will be insured if the value is over $150 for US domestic purchases.
ORDERING METHODS
You may order on-line, or by e-mail. My email address is jingye.tang@yahoo.com
PAYMENT
We prefer Paypal, and accept major credit cards through Paypal. My Paypal account is jingye.tang@yahoo.com . We also accept money order/cashiers check and personal check. Please send money order/cashiers check and personal check to:
SATECH
3315 Palmer Dr
Rapid City, SD 57702
USA
Checks:
We will hold the item(s) until your check clears our bank. This may result in a delay in receiving your merchandise.
All purchases will be processed in USA dollars.
SHIPPING
You should generally receive your purchase within 3 to 10 business days, but it may take slightly longer if we are not available when your order is placed.
Shipments are generally made by the United States Postal Service, but may also be made using UPS ground service.
International orders are shipped via the USPS International Priority Mail Flat Rate Small Box, and may take longer than 7 to 15 days to receive. The dimension of USPS International Priority Mail Flat Rate Small Box is 8-5/8" x 5-7/16" x 1-5/8" inside with Max Wt. 4 lbs. You can add as many items as you want into that box, and the rate will be same as long as all the items can fit into that box and weight is not over 4 lbs. Let me know if you prefer other shipping options.
| Shipping Option |
Cost
|
Estimated
Delivery
|
| US Domestic - USPS First Class | $2.95 | 3 to 10 Business Days |
| International - USPS International Priority Mail Flat Rate | $29.95 | 7 to 15 Business Days |
MAILING LIST
If you wish to receive notice of new merchandise and specials, you may add your name to our mailing list by using the Contact Us page. We do not sell or share our list with anyone. Mailed or emailed information is very infrequent.
TAX
Shipments to South Dakota residents will be charged state and local taxes.